How AI Is Transforming HR and Employee Experience: Dean Carter, CEO of Instill AI

https://www.podbean.com/media/share/pb-izszx-1a1f495

In this insightful conversation, Dean E. Carter, CEO of Instill AI and author of Employee Experience Design, explores how artificial intelligence is reshaping HR, employee experience, and workplace culture.

Dean shares his journey from senior HR leadership roles to leading an AI company, offering a practical and human-centered perspective on how organizations can responsibly adopt AI. 

The discussion dives into how AI-driven real-time feedback can improve team performance, remove mundane tasks from daily workflows, and provide unbiased insights that help leaders make better decisions. Dean also challenges common misconceptions about AI, emphasizing that while AI isn’t a “friend,” it is a powerful source of information that can enhance—not replace—human roles.

This episode also highlights key ideas from Dean’s book, Employee Experience Design, including how companies can measure, design, and improve employee experience to drive engagement, trust, and long-term business success.

Key topics include:

  • The impact of AI on HR and employee experience

  • Building trust and transparency with AI initiatives

  • Using real-time feedback to improve team performance

  • How AI helps measure and improve workplace culture

  • Designing better employee experiences for the future of work

Perfect for HR leaders, executives, people managers, and anyone interested in AI, leadership, and the future of work.


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